Help & Support
Need assistance with your pet food orders or have questions about our products? Our support team is here to help you every step of the way!
Having trouble with your order or need help choosing the right food for your pet? Send us a message and we'll get back to you quickly.
* Required fields. We'll respond within 24 hours.
Our Address
Brookfield, Bangalore
Karnataka 560032
India
Phone Number
+91 98765 43210
+91 87654 32109
Mon-Sat: 9:00 AM - 7:00 PM
Email Address
support@petty.com
orders@petty.com
Business Hours
Monday - Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
How long does delivery take?
Standard delivery takes 2-3 business days. Express delivery is available for 1-2 business days.
Do you offer free shipping?
Yes! We offer free delivery on all orders above ₹500.
What if my pet doesn't like the food?
We offer a 100% satisfaction guarantee. If your pet doesn't love our food, we'll refund your purchase.
How can I track my order?
Once your order ships, you'll receive a tracking number via email to monitor your delivery.
Need Immediate Help?
For urgent inquiries or order-related issues, don't hesitate to call us directly. Our customer service team is standing by to assist you.